Delivery Policy
Fresh Delivery Promise
At www.mommyschicken.com, every order is a special 'make to order', so that customers truly enjoy the taste & freshness just like it's right from the kitchen. To make this possible, we try our best to send your order via our own logistics in amazing tamper-proof dual packing to keep the taste and freshness intact!
Delivery Areas
We currently deliver across Bhopal, Madhya Pradesh. Our delivery network covers all major areas within the city limits to ensure fresh delivery to your doorstep.
Delivery Timeline
Preparation Time: Usually, we ship orders within 60–90 minutes from the time the order was placed.
Extended Preparation: In situations (which rarely happen) where preparation of the item or stock availability takes time beyond 4 hours, we will inform the customer.
Delivery Time: Post-dispatch, deliveries are done across Bhopal within 3 - 8 hours.
Order Tracking
Once the order is shipped, we will provide the customer with tracking details. You can track all orders live from www.mommyschicken.com or the Mommy's Chicken Mobile app!
Delivery Conditions
Important: Please note that deliveries are always subject to unforeseen circumstances like traffic, weather conditions, and factors out of human control. We shall keep you posted during such events.
Delivery Charges
All prices are inclusive of GST. Packaging is charged extra. In cases where shipping costs apply, they will be shown at checkout, so consumers will know about this before making payments.
Delivery Charges Apply: Orders less than Rs 280/- and distances more than 5 km
Special Orders
Bulk Orders
Bulk orders should be placed one day prior to the day of requirement, and payment in advance is required.
Minimum Order Quantity: 500 grams
Packaging & Safety
We procure specialized secondary packaging depending on the nature of the product (tamper-proof bags, corrugated boxes, etc.), which are given to delivery personnel to ensure no damages in transit. As we procure this specifically for your shipment, we charge a very nominal amount, which is included in the product price.
Fresh Delivery Promise
All orders are prepared fresh and packed securely for safe delivery.
Delivery Timeline
Preparation Time: 90 – 120 minutes.
Extended Preparation: If it takes beyond 120 minutes, customers will be informed.
Delivery Conditions
Deliveries are subject to traffic, weather, and other unforeseen issues. Customers will be updated in such cases.
Payment Terms
Prepaid only, advance payment is mandatory.
Bulk Orders
Orders above 3 Kgs qualify as bulk orders.
Must be placed one day prior with advance payment.
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